At TOUCH INTEGRATED SERVICES PVT. LTD., we pride ourselves in delivering quality services that meet and exceed all contractual and regulatory requirements. We are constantly innovating and improving our services and processes to provide the best possible experience for our customers. In everything we do, we embrace international standards for quality, safety, environment, social responsibility, accountability, ethics, and risk control.

Our customer-centric quality objectives like service attributes, timelines of delivery as well as handling service requests will guide us towards our expected performance. By adhering to this quality policy as well as our Vision and Mission assertions, we look forward to satisfying our customers’ expectations and in the process building a world-class entity in integrated facility management.

Health and safety policy
The Management of Touch Facility Services is dedicated to instating a safety management system to prevent ill health and injury, as well as taking all possible measures to reduce risk to the health, safety, and welfare of workers, contractors, authorised visitors, and anyone else who is part of our operations.

We plan to achieve this by-
• To ascertain safety risk as our number one priority in all of our business operations.
• Allocate necessary financial and technical resources to reduce health and safety risks and to implement policies.
• To use all available means to effectively communicate the health and safety message to everyone, including employees, contractors, and visitors.
• To encourage everyone to positively contribute to improving health, safety, as well as occupational health.
• Establishing OHSAS 18001/ ISO 45001 standard of Health and Safety management.

Environmental policy
At Touch Facility Services, we are fully committed to taking measures to prevent pollution and minimize the impact of our business operations on the environment. We are aware of our responsibility towards creating a sustainable planet, and work will work towards efficient use of energy, water, and materials; thereby minimizing waste; and reusing and recycling wherever possible.

The following shall be the focus areas of our environmental duty:
• Minimize wastage
• Encourage the use of recycled materials in our company as well as encourage our suppliers and customers to do so.
• To follow best practices at environmental, legislation and global level.
• Sustainable environmental management by adopting international standards like ISO 14001.
• Create awareness and sensitize our employees to environmental care and improve our environmental performance.